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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.madeinebor.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.madeinebor.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.madeinebor.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

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Pivot WordPress Theme Knowledge-base

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Kubb WordPress Theme Knowledge-base

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Finch WordPress Theme Knowledge-base

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Frost WordPress Theme Knowledge-base

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Greenwich Village WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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Slowave WordPress Theme Knowledge-base

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Loom WordPress Theme Knowledge-base

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On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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  Public Ticket Activity

OPENLightbox image width Last comment 4 hours ago from Leesandra Graf in Queens - WordPress Theme   1 CLOSEDLightbox Questions Last comment 3 days ago from TommusRhodus in Zonya - WordPress Theme   6 CLOSED​Problem with portfolio+WpML link Last comment 3 days ago from TommusRhodus in Frost - WordPress Theme   4 CLOSEDMenu Font Size Last comment 3 days ago from TommusRhodus in Zonya - WordPress Theme   2 CLOSEDFont Awesome Icons in the Ebor Template Builder Last comment 4 days ago from TommusRhodus in Loom - WordPress Theme   6 OPENLoading issues Last comment 4 days ago from TommusRhodus in Zonya - WordPress Theme   2 CLOSEDNavigation Orientation Last comment 4 days ago from TommusRhodus in Lumos – WordPress Theme   6 CLOSEDSEO Last comment 4 days ago from TommusRhodus in Finch – WordPress Theme   2 CLOSEDTurning Map off on iphone/mobile Last comment 5 days ago from TommusRhodus in Finch – WordPress Theme   2 CLOSEDFont resizing question Last comment 5 days ago from TommusRhodus in Zonya - WordPress Theme   2 CLOSEDHow to go from featured image to lightbox preview Last comment 6 days ago from TommusRhodus in Zonya - WordPress Theme   16 OPENUpdate has absolutely wrecked my website Last comment 6 days ago from TommusRhodus in theArchitect – WordPress Theme   8 CLOSEDMobile Device 404 errors Last comment 6 days ago from TommusRhodus in MY FOLIO - WordPress Theme   6 CLOSEDupdates on themes Last comment 6 days ago from Melissa Visser in Slowave - WordPress Theme   3 CLOSEDpost categories not working in all carrousel Last comment 6 days ago from TommusRhodus in Zonya - WordPress Theme   8
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