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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.madeinebor.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.madeinebor.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.madeinebor.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Pivot WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Kubb WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Finch WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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Frost WordPress Theme Knowledge-base

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Greenwich Village WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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Slowave WordPress Theme Knowledge-base

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Loom WordPress Theme Knowledge-base

On your first run, please make sure that you:Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Lumos WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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  Public Ticket Activity

OPENWebsite Takes Too Long to Load Last comment 7 minutes ago from Emily in Meetup - WordPress Theme   1 CLOSEDPortfolio Back Button Last comment 2 hours ago from TommusRhodus in Marble - WordPress Theme   4 OPENRevolution video slide cropping Last comment 2 hours ago from TommusRhodus in Tides - WordPress Theme   4 CLOSEDStyling Last comment 2 hours ago from TommusRhodus in Pivot - WordPress Theme   4 CLOSEDChanging the amount of items shown in the portfolio preview based on screen resolution Last comment 4 hours ago from TommusRhodus in Kubb - WordPress Theme   2 CLOSEDMasonry Grid 3 columns to mobile Last comment 4 hours ago from TommusRhodus in Milli - WordPress Theme   6 OPENIssues with video header Last comment 7 hours ago from TommusRhodus in Tides - WordPress Theme   2 CLOSEDPortfolio page Last comment 7 hours ago from TommusRhodus in Kubb - WordPress Theme   7 CLOSEDportfolio link Last comment 8 hours ago from TommusRhodus in Kubb - WordPress Theme   2 OPENChange box background color Last comment 1 day ago from TommusRhodus in Camera – WordPress Theme   9 CLOSEDLogo - How To Change Last comment 1 day ago from TommusRhodus in Launchkit - WordPress Theme   8 CLOSEDDisplay sub-content Header on Mobile Devices Last comment 1 day ago from TommusRhodus in Loom - WordPress Theme   7 CLOSEDCountdown words translation Last comment 1 day ago from TommusRhodus in Meetup - WordPress Theme   2 CLOSEDHoww to disable loading ? Last comment 1 day ago from TommusRhodus in UBER - WordPress Theme   2 OPENLightbox Questions Last comment 1 day ago from TommusRhodus in Zonya - WordPress Theme   8
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