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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

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  Public Ticket Activity

OPENIssue with Foundry and custom grid types Last comment 5 hours ago from Kwaku Amuti in Foundry - WordPress Theme   1 OPENFeatured images too small Last comment 7 hours ago from Asher Isbrucker in Marble - WordPress Theme   2 OPENMobile image instead of video BG Last comment 11 hours ago from Scott in EXPOSE - WordPress Theme   2 OPENcontact form 7 Last comment 11 hours ago from brian in Launchkit - WordPress Theme   1 OPENcannot remove menu login and shopping cart Last comment 12 hours ago from sophia mavrides in Pivot - WordPress Theme   9 OPENGoogle Fonts not kicking in Last comment 14 hours ago from Simon in Foundry - WordPress Theme   1 OPENEbor Likes invalid header Last comment 15 hours ago from Gunter in Kubb - WordPress Theme   2 OPENchange which category is the landing page Last comment 19 hours ago from Morgan in Marble - WordPress Theme   1 CLOSEDEditing Portfolio with Visual Composer Last comment 19 hours ago from TommusRhodus in Launchkit - WordPress Theme   3 CLOSEDCategories change "all" position Last comment 19 hours ago from TommusRhodus in Marble - WordPress Theme   2 CLOSEDno captions in regular gallery blog posts Last comment 20 hours ago from Cindy Bernard in Kwoon - WordPress Theme   5 OPENresponsive help Last comment 1 day ago from TommusRhodus in Foundry - WordPress Theme   5 CLOSEDdifferent menus Last comment 1 day ago from TommusRhodus in Kwoon - WordPress Theme   8 OPENParallax issue Last comment 1 day ago from TommusRhodus in Flair - WordPress Theme   6 OPENInstagram Feed Last comment 1 day ago from TommusRhodus in Meetup - WordPress Theme   2
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