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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.madeinebor.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.madeinebor.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.madeinebor.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Pivot WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Kubb WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Finch WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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Frost WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that ...

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Greenwich Village WordPress Theme Knowledge-base

On your first run, please make sure that you: Have downloaded the Main Files from ThemeForest to get access to the manual and to the import files Make sure that you ...

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Slowave WordPress Theme Knowledge-base

On your first run, please make sure that you:Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Zonya WordPress Theme Knowledge-base

On your first run, please make sure that you:Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Loom WordPress Theme Knowledge-base

On your first run, please make sure that you:Have downloaded the Main Files from ThemeForest to get access to the manual and to the import filesMake sure that you read the ...

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Lumos WordPress Theme Knowledge-base

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  Public Ticket Activity

OPENLightbox Questions Last comment 16 minutes ago from Alex in Zonya - Multipurpose Responsive WordPress Theme   1 OPENUpdate has absolutely wrecked my website Last comment 24 minutes ago from Zachary in theArchitect – Responsive WordPress Theme   7 OPENHow to go from featured image to lightbox preview Last comment 1 hour ago from Charles Andari in Zonya - Multipurpose Responsive WordPress Theme   15 OPENHow Do I Disable the Pre-Loader? Last comment 3 hours ago from Spencer in Pivot | Responsive Multipurpose WordPress Theme   3 CLOSEDBackground images - how to sepcify 1 of 18 Last comment 4 hours ago from TommusRhodus in Slowave - Multipurpose Responsive WordPress Theme   3 OPENpost categories not working in all carrousel Last comment 5 hours ago from Rémi in Zonya - Multipurpose Responsive WordPress Theme   7 OPENChild Theme Last comment 7 hours ago from TommusRhodus in Flair - One Page Responsive WordPress Theme   2 OPENWPML Menus problem Last comment 9 hours ago from TommusRhodus in Pivot | Responsive Multipurpose WordPress Theme   8 OPENMobile Device 404 errors Last comment 9 hours ago from TommusRhodus in MY FOLIO - Retina Ready WP Photography Theme   4 CLOSEDLogo on mobile not resizing correctly Last comment 9 hours ago from TommusRhodus in Kubb - Photography & Magazine WordPress Theme   4 CLOSEDPositioning of Social Icons Last comment 12 hours ago from Deborah in Loom - Multipurpose Responsive WordPress Theme   2 CLOSEDcss for Budicons Last comment 14 hours ago from TommusRhodus in Loom - Multipurpose Responsive WordPress Theme   6 CLOSEDEbor Page Builder Plugin not installing Last comment 3 days ago from John Greenwood in Flair - One Page Responsive WordPress Theme   4 CLOSEDVisual Composer in BlogPost Last comment 3 days ago from TommusRhodus in Keepsake - Multipurpose Responsive WordPress Theme   6 CLOSEDSeopressor Last comment 3 days ago from TommusRhodus in Pivot | Responsive Multipurpose WordPress Theme   2
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