Okay

Have you met Somnus, our latest WordPress Theme?



Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Flair Documentation

Flair Videos How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto Method) ...

Read Article

Camera Documentation

Camera Videos Camera WordPress Theme Knowledge-base How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto ...

Read Article

Huntington Documentation

Huntington Videos Importing Demo Data (Fallback Method) Importing Demo Data (Auto Method) Installing Theme Plugins Modifying Fonts & Font ...

Read Article

Expose Documentation

EXPOSE Videos How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto Method) ...

Read Article

Pivot Documentation

Pivot WordPress Theme Knowledge-base Pivot Videos How To Install Your Theme Installing Theme Plugins ...

Read Article

Finch Documentation

Finch Videos Finch WordPress Theme Knowledge-base How To Install Your Theme Installing Theme Plugins ...

Read Article

Kwoon Documentation

Kwoon CSS Tweaks Kwoon Videos How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto Method) Importing Demo Data ...

Read Article

  Public Ticket Activity

Mike Homepage, Contact page resolved   Updated 8 hours ago   4   REFLEX - WordPress Theme Most recent comment from TommusRhodus:Hey there,Absolutely no problem!I think the white bar at the bottom is because of the "offset" settings in revslider, it looks like it's the same height as your header, so go ahead and remove that ... Gor Menu Issue   Updated 8 hours ago   2   Kubb - WordPress Theme Most recent comment from TommusRhodus:Hey there,The issue is in your child theme, if you're customising the theme, please check your customisations first. The issue is this CSS:.btn.responsive-menu {padding: 7px 12px; margin: ... jr Is its parent directory writable by the server?   Updated 8 hours ago   2   Launchkit - WordPress Theme Most recent comment from TommusRhodus:Hey there,The same would happen if you tried to install any theme, not just ours, the simple answer is that your server is incorrectly setup for WordPress currently, your /uploads/ folder is not ... Zane Box alignment   Updated 8 hours ago   2   UBER - WordPress Theme Most recent comment from TommusRhodus:Hey there,It's just because of the different text heights you have, a long title in the 1st table, and less items in the body of the second.Add another item to the body of the second table, and then ... Gabriel Newsletter Plugin   Updated 8 hours ago   2   Machine - WordPress Theme Most recent comment from TommusRhodus:Hey there,You can just use a contact form 7 form within a text widget for your newsletter, you can use this to integrate it with mailchimp: ... Krystle Questions   Updated 8 hours ago   2   Launchkit - WordPress Theme Most recent comment from TommusRhodus:Hey there,1. you can link contact form 7 and mailchimp together with this: https://en-gb.wordpress.org/plugins/contact-form-7-mailchimp-extension/2. All the header capabilites are shown in the ... Erin Change colour of font on every page over parallax image background   Updated 8 hours ago   2   Finch – WordPress Theme Most recent comment from TommusRhodus:Hey there,Add this to "appearance => customise => styling => custom css".parallax { color: #333; } .parallax h1, .parallax h2, .parallax h3, .parallax h4, .parallax h5, .parallax h6 { ... Erin Blog Page Responsiveness   Updated 8 hours ago   2   Finch – WordPress Theme Most recent comment from TommusRhodus:Hey there,Firstly, you need to setup your blog page properly, go to "settings => reading" and set your blog page as the "posts" page, then go to "Appearance => customise => blog settings" to control ... Ashley Visual Composer - Need License to upgrade?   Updated 8 hours ago   2   Lydia - Wordpress Theme Most recent comment from TommusRhodus:Hey there,Unfortunately the Visual Composer team seem to have deemed it appropriate to hi-jack authors auto install script with their update license message, we're working with the team to resolve ... Parva Showcase - Scroll   Updated 23 hours ago   2   REFLEX - WordPress Theme Most recent comment from TommusRhodus:Hey there,For proper operation the split scroll requires an even number of posts, please use 4, just duplicate your most important one as needed.I'm closing this ticket now as the main question has ... Marie Testimonial feed   Updated 1 day ago   2   Loom - WordPress Theme Most recent comment from TommusRhodus:Hey there,No, sorry, this would require significant customisation work.For further help with theme customisation, you can contact our customisation partners ... Albrecht Roettger Icon problem   Updated 1 day ago   4   Foundry - WordPress Theme Most recent comment from Albrecht Roettger:Hi,thanks for your answer. I have 2 iMAC with the same problem and cannot understand this problem.You can close the ticket.Regards,Albrecht Roettger john Menu selections   Updated 1 day ago   4   Frost - WordPress Theme Most recent comment from TommusRhodus:Hey there,1. Yes, the menus shift on our demo also, this is the expected behaviour. http://frost.wpengine.com2. The blog link doesn't highlight because it's an external page, not a scrolling link ... john Menu selectons   Updated 1 day ago   2   Frost - WordPress Theme Most recent comment from TommusRhodus:Please leave relevant comments as replies and not new tickets:https://tommusrhodus.ticksy.com/ticket/660670Cheers Harry Change opacity on client logos   Updated 1 day ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hey there,Yep, add this to your custom css (Appearance > Customize > Style Settings > Custom CSS).logo-carousel li { opacity: 1; }I'm closing this ticket now as the main question has been answered, ...
https://tommusrhodus.ticksy.com/