Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Step 1 - Read The Documentation

Most questions are covered in our extensive documentation so before doing anything, ensure you have read all the information we provide.

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Step 2 - Browse Our Videos

We have over 100 videos covering every aspect of our Premium Themes, if you cant find what your looking for in the docs, then be sure to check them out.

Read Article

Step 3 - Leave a Ticket

If you cant find an answer in either the documentaion or videos, then your welcome to leave us a ticket. Be sure to be as clear and consice as you can.

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  Public Ticket Activity

Shelley Change text that pulls through into social media poast   Updated 1 hour ago   2   Frost - WordPress Theme Most recent comment from Shelley: posts* Kimberly Case Study Page Structure   Updated 3 hours ago   1   Partner - WordPress Theme Most recent comment from Kimberly: See updated Private ticket. Kai Change Font Size   Updated 5 hours ago   5   Peekskill - WordPress Theme Most recent comment from Kai: Would it be possible to make the order random every time? Like every time you visit/reload the page the order of all the portfolio posts are in a different order. Jason Color scheme   Updated 5 hours ago   1   Hygge - WordPress Theme Most recent comment from Jason: I changed the colors for the theme to blues. The Customizer preview shows all blues, but the actual updated site still shows greens. Mark Glover GIF File Now Missing On Mobile Responsive!   Updated 6 hours ago   1   Tides - WordPress Theme Most recent comment from Mark Glover: July 28, 2016 Hi to you TR -- Been pulling back in sending ya'll WP site build questions, but I'm stumped! on this current issue. On mobile responsive (web seems fine!) for our Social ... Jason Weird top menu   Updated 6 hours ago   1   Hygge - WordPress Theme Most recent comment from Jason: Delete Sam Button within Tab   Updated 7 hours ago   3   Partner - WordPress Theme Most recent comment from Sam: No worries - have figured this out now. Thanks! Fernando Plugin Contact Form   Updated 7 hours ago   1   Lydia - Wordpress Theme Most recent comment from Fernando : I have set three contact forms , all mail recipients to contacto@redblue.cl , the strange thing is that shipping a test , this comes both contacto@redblue.cl and also to my email gmail , which ... Lexi mobile problem   Updated 7 hours ago   1   Foundry - WordPress Theme Most recent comment from Lexi: Hi, when I look at my website on my iPhone, it looks very strange - way too much white space between rows, images are being cropped, contact form button is hidden...I thought this theme ... Charles Menu scrolling   Updated 11 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hi there You will find this full documented in this video  Iv also made a LOAD of other videos too, which cover pretty everything about Foundry ... Mehmet Change "Read More" text on blog thumbnails   Updated 14 hours ago   2   Keepsake - WordPress Theme Most recent comment from TommusRhodus: Hi there The Read More (and much much more) can be changed via the PO file provided - for details on how to use it ... Chris Switching URL - Logo linking issues   Updated 14 hours ago   4   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Hi there Hmmm, I dont want to sound unhelpful, but iv honestly never heard of this issue (and iv answered 1000s of questions here over the years) How exactly are you changing URLs? Iv tested ... Nicholas Frese Sticky Plugin Suggestion   Updated 14 hours ago   4   Morello - WordPress Theme Most recent comment from TommusRhodus: Oh thats great! Im glad to hear it :D I'm closing this ticket now as the main question has been answered, if you need any more help feel free to re-open this ticket at any ... Chris Classnames for sections?   Updated 14 hours ago   5   Pivot - WordPress Theme Most recent comment from Chris: Hi Danny, Thanks. Not quite what I need though.  Best, Chris Travis 'Sponsored By'   Updated 15 hours ago   2   Meetup - WordPress Theme Most recent comment from TommusRhodus: Hi there Clients are added here in your WP admin http://santaklausproject.org/wp-admin/edit.php?post_type=client You will see 6 of them present, you just need to give them an image/logo - iv ...
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