Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Step 1 - Read The Documentation

Most questions are covered in our extensive documentation so before doing anything, ensure you have read all the information we provide.

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Step 2 - Browse Our Videos

We have over 100 videos covering every aspect of our Premium Themes, if you cant find what your looking for in the docs, then be sure to check them out.

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Step 3 - Leave a Ticket

If you cant find an answer in either the documentaion or videos, then your welcome to leave us a ticket. Be sure to be as clear and consice as you can.

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  Public Ticket Activity

Elliot WP-Login Redirecting to home   Updated 2 hours ago   1   Pivot - WordPress Theme Most recent comment from Elliot: So after lots of headache i finally got my site to load up on a subdomain. However, when i try to log in to wordpress dashboard, the login redirects me to the home page. I know this might not ... Niocle client list slider   Updated 3 hours ago   2   Ryla - WordPress Theme Most recent comment from Niocle: disregard. works! Nigel Carlos Contact form alignment   Updated 3 hours ago   6   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Yes, and it's now working correctly :) Be sure to clear your device caches to see the change! Cheers Dave Video Repeat   Updated 4 hours ago   4   Pivot - WordPress Theme Most recent comment from TommusRhodus: Hey Dave! If you're using YouTube, then yes, it would certainly be the most immediate solution to get it looping as you wish :) Cheers Mike Blog Layouts   Updated 4 hours ago   4   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hey there, No problem at all, always glad to help :) Cheers - Tom Travis Sponsored By Logo's   Updated 5 hours ago   2   Meetup - WordPress Theme Most recent comment from TommusRhodus: Hey there, Please see here: https://tommusrhodus.ticksy.com/ticket/844963 I'm closing this ticket now as the main question has been answered, if you need any more help feel free to re-open ... Angelo Problem Woocommerce select arrow   Updated 6 hours ago   2   Kwoon - WordPress Theme Most recent comment from TommusRhodus: Hey there, Thanks for the bug report, it's just because of the fancy select boxes WooCommerce uses. Add this to your custom css, we'll add it in a theme update also. .woocommerce-checkout ... Almog Image Carousel   Updated 6 hours ago   8   Kubb - WordPress Theme Most recent comment from TommusRhodus: Hey there, Brilliant, glad we could help :) Be sure to rate the theme from the downloads section of your themeforest account (if you havn't already) if you're happy with the theme, and with my ... Ben Show/hide Footer CTA   Updated 6 hours ago   2   Partner - WordPress Theme Most recent comment from TommusRhodus: Hey there Ben, Sorry, not sure I completely understood that one as a few points seemed to go against each other, could you clarify for me? If you want to remove the inline CTA from single ... Cedric Portfolio navigation   Updated 8 hours ago   2   Huntington – WordPress Theme Most recent comment from TommusRhodus: Hey there, Have you read the theme docs and watched the videos? https://tommusrhodus.ticksy.com/articles/9128/ Cheers Ricky icon box   Updated 9 hours ago   5   Partner - WordPress Theme Most recent comment from TommusRhodus: Hey there, Add this to "appearance => customise -> styling -> custom css" to fix the issue. .icon-feature .icon-feature__title i { display: inline-block; } Cheers - Tom Mark Glover SEO text to insert in code...   Updated 9 hours ago   5   Tides - WordPress Theme Most recent comment from TommusRhodus: Hey there, You've already centered your image, however because your text block is only half width, your image can only be centered in the left half of the page. Easy fix: Edit your page builder ... Hetty Instagram feed not working   Updated 9 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hey there, That would mean your theme is out of date, update your theme and you'll have the correct options. To update your theme to the latest version, you should re-grab the theme files from ... Angelo Shop sidebar   Updated 9 hours ago   3   Kwoon - WordPress Theme Most recent comment from TommusRhodus: Hey there, You can add widgets to the shop pages in "appearance => widgets => shop sidebar" the /shop/ page doesn't have a sidebar as standard, but we agree this is a good idea. To patch it ... Pamela-Louise Adding additional calls to actions to the sub menu   Updated 9 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hey there, It's possible to have 2 buttons in the header (see my screenshot) but not on the same line. Both buttons can be enabled from the options in "appearance => customise => ...
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