Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

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15 Articles Acomb - WordPress Theme

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14 Articles Caesar - WordPress Theme

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20 Articles EXPOSE - WordPress Theme

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21 Articles Flair - WordPress Theme

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28 Articles Foundry - WordPress Theme

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21 Articles Greenwich Village - WordPress Theme

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13 Articles Hive - Restaurant & Cafe WordPress Theme

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18 Articles Huntington – WordPress Theme

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23 Articles Hygge - WordPress Theme

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19 Articles Keepsake - WordPress Theme

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27 Articles Kwoon - WordPress Theme

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22 Articles Lumos – WordPress Theme

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16 Articles Other - WordPress Theme

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10 Articles Other - HTML Template

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17 Articles Partner - WordPress Theme

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18 Articles REFLEX - WordPress Theme

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18 Articles Ryla - WordPress Theme

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19 Articles Slowave - WordPress Theme

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16 Articles Side - WordPress Theme

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18 Articles Tides - WordPress Theme

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17 Articles Union - WordPress Theme

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1 Article Waves - HTML Template

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20 Articles Zonya - WordPress Theme

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5 Articles Homepage

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Public Tickets

Pamela-Louise menus   Foundry - WordPress Theme   Updated 31 seconds ago   5 Most recent comment from Pamela-Louise:This is a really fab video and I totally know what to do now although I seem to be having a technical errors as I cannot seem to add the custom links to the menu. I have used the theme before and kno ... dotcentric-agency non-javascript vesion of Pillar templates   Pillar - WordPress Theme   Updated 28 minutes ago   3 Most recent comment from dotcentric-agency:Hi Tommus,  thanks for you quick reply!  it's a shame that the templates don't work without js but, to be honest, the vast majority of visitors will have js enabled. I think i can make a few small m ... josh Why is the text white on a light background contact form?   Foundry - WordPress Theme   Updated 3 hours ago   2 Most recent comment from TommusRhodus:Hi there Place the following CSS in your custom css area and tweak as you wish .bg-primary textarea { background: none; border: 1px solid #fff; } I'm closing this ticket now as the main qu ... Mike Sticky Nav Menu   Foundry - WordPress Theme   Updated 4 hours ago   6 Most recent comment from TommusRhodus:Hmm ok well all my gifs etc are made with chrome and im seeing no issues so hopefully you get the result your aiming for Thanks, Danny Bjorn Team page   Pillar - WordPress Theme   Updated 4 hours ago   1 Most recent comment from TommusRhodus:Hi there Im afraid what your experiencing here is how WordPress works (regardless of theme) Basically, WordPress reserves the slug of each and all custom post types that are used. So for instance if y ...