Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Step 1 - Read The Documentation

Most questions are covered in our extensive documentation so before doing anything, ensure you have read all the information we provide.

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Step 2 - Browse Our Videos

We have over 100 videos covering every aspect of our Premium Themes, if you cant find what your looking for in the docs, then be sure to check them out.

Read Article

Step 3 - Leave a Ticket

If you cant find an answer in either the documentaion or videos, then your welcome to leave us a ticket. Be sure to be as clear and consice as you can.

Read Article

  Public Ticket Activity

Shelley Change words that appear over slider   Updated 2 hours ago   1   Frost - WordPress Theme Most recent comment from Shelley: Hi, Can you tell me where I can edit the words that appear over the slider images - currently says "Frost is a creative team...". Krisna Remove and add   Updated 5 hours ago   1   MY FOLIO - WordPress Theme Most recent comment from Krisna: I have 3 question, here I attach the question. Thank you. Sonia Woocommerce Templates Out of Date   Updated 8 hours ago   3   Foundry - WordPress Theme Most recent comment from Sonia: Thanks so much for a speedy reply! very much appreciated....:) Cheers, Sonia Sarah Button not displaying on Mobile   Updated 11 hours ago   1   Foundry - WordPress Theme Most recent comment from Sarah: When I open my site on mobile, the donate button does not display in the menu bar. (It loads but then immediately disappears.) It displays on desktop and when the mobile is in landscape. Chris Switching URL - Logo linking issues   Updated 12 hours ago   1   Launchkit - WordPress Theme Most recent comment from Chris: I have a quick question. I am completely done with a website revamp and we used the Launchkit theme. It is now passed off to our server guys and they are going to be changing our test URL to ... Kelsey Marsh Page Section Titles   Updated 13 hours ago   1   Tides - WordPress Theme Most recent comment from Kelsey Marsh: Can you please provide the CSS to center align the page section titles. Thanks!  Nicholas Frese Sticky Plugin Suggestion   Updated 14 hours ago   1   Morello - WordPress Theme Most recent comment from Nicholas Frese: Guys, We were using MyStickElements plugin to place three icons on every page of our site. They kinda popped out from the left site and had clickable content on them that would lead to specific ... Travis Blog   Updated 14 hours ago   1   Meetup - WordPress Theme Most recent comment from Travis: Hello, I'd like to add a blog to my page. I see that posts can be made. Would the posting option be used to create a blog or blog-like page? Thanks.  Brent Modals & Flexibility   Updated 15 hours ago   7   Foundry - WordPress Theme Most recent comment from Brent: This is definitely me just being a dolt and misunderstanding syntax.  The Footer Modal is the container in this circumstance which is housing the button. You've already answered my question, I ... Brent Couple Questions   Updated 15 hours ago   1   Foundry - WordPress Theme Most recent comment from Brent: Hi there,  Nearly complete on all three builds - the home stretch is near!  Im collapsing questions for each project into one ticket, please let me know if you'd like them all separated.  1) ... Travis Mobile Phone View   Updated 15 hours ago   6   Meetup - WordPress Theme Most recent comment from TommusRhodus: Hi there You reach the boxes the same way added them, just hit the edit page button when browsing a page  Then hit backend editor and hit the edit icon for you text block (or blocks, if you ... Christopher Hurrell text background   Updated 19 hours ago   5   Marble - WordPress Theme Most recent comment from Christopher Hurrell: great, thanks Chris teevhang how to remove [contact-form-7 404 "Not Found"] on the banner part   Updated 23 hours ago   3   Launchkit - WordPress Theme Most recent comment from teevhang: thanks it works. Arash Full screen menu bar   Updated 23 hours ago   3   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Hi there Sure, pop this into custom css area and your all set .vc_custom_1469235952012 { min-height: 100vh; } Thanks, Danny Lisa Classes - date order   Updated 23 hours ago   2   Somnus - WordPress Theme Most recent comment from TommusRhodus: Hi there Im afraid not (it would require quite a good knowledge of PHP etc to customize this area) Id suggest to place such info in the details page for the class instead :) Thanks, Danny
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