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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

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Flair Documentation

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Camera Documentation

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Huntington Documentation

Huntington Videos Importing Demo Data (Fallback Method) Importing Demo Data (Auto Method) Installing Theme Plugins Modifying Fonts & Font ...

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Expose Documentation

EXPOSE Videos How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto Method) ...

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Pivot Documentation

Pivot WordPress Theme Knowledge-base Pivot Videos How To Install Your Theme Installing Theme Plugins ...

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Finch Documentation

Finch Videos Finch WordPress Theme Knowledge-base How To Install Your Theme Installing Theme Plugins ...

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Kwoon Documentation

Kwoon CSS Tweaks Kwoon Videos How To Install Your Theme Installing Theme Plugins Importing Demo Data (Auto Method) Importing Demo Data ...

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  Public Ticket Activity

Dave iPhone menu transparent change   Updated 29 minutes ago   1   Foundry - WordPress Theme Most recent comment from Dave:Hi ,One other thing please, the home page menu is transparent on large format which is what I want, but would like it to be solid white on mobile devices like on my about page. ... yasuhiro kosuge I want to change the menu name "Team Menbers"   Updated 2 hours ago   1   Tides - WordPress Theme Most recent comment from yasuhiro kosuge:HiI want to change the menu name "Team Menbers" to "Service". Can you tell me how to change?Please refer to the attached file. Dave Hero header responsive text width   Updated 2 hours ago   1   Foundry - WordPress Theme Most recent comment from Dave:Hi again,Just finished tweaks and wondering on the Hero Header on the home page if I can make the text column width for responsive mobile version a bit smaller so it doesn't run over my image? but ... Felix Diez I can not upload new images   Updated 3 hours ago   3   Flair - WordPress Theme Most recent comment from Felix Diez:Thank you very much, it was a problem with my webhost. Now is already solved.A greeting! anamika pandit portfolio section video issue.   Updated 3 hours ago   1   Lydia - Wordpress Theme Most recent comment from anamika pandit:on homepage portfolio section, which video is small that is coming in left side, which is not right. it should be come in centre align. please find the attachment. Nathan intro not showing up in Chrome   Updated 4 hours ago   8   Lumos – WordPress Theme Most recent comment from TommusRhodus:Hey there,I'm still seeing the same broken slider at the top of your page, are you sure you fixed / removed this?Cheers Venkata Reddy How to make site with multi page links   Updated 4 hours ago   2   Hygge - WordPress Theme Most recent comment from TommusRhodus:Hey there,Simply publish multiple pages and use standard menu items in "appearance => menus" if you're unsure how to do that, you may want to look up some WP 101 tutorials, this really is as basic as ... Christian Header fixed on mobile?   Updated 4 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hey there,This would require custom development of the theme, the menu is disabled from being fixed on mobile as your menu links are sure to fall out of the screen when the menu is open on mobile, ... Craig Text Full Block   Updated 4 hours ago   2   MY FOLIO - WordPress Theme Most recent comment from TommusRhodus:Hey there,No, sorry, that's not possible without custom development work.For further help with theme customisation, you can contact our customisation partners ... Chris Mobile Site not working   Updated 4 hours ago   5   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hey there,Please see our Foundry videos here: There's one for setting up a single page site :)I'm closing this ticket now as the main question has been answered, if you need any more help feel free ... Daysha Taylor Basic Theme - Style Sheet Not Activating on New Install   Updated 14 hours ago   1   Montreal - Wordpress Theme Most recent comment from Daysha Taylor:Update: I was able to fix the problem using a solution from a previous ticket: going into the customizer and changing/saving heaps of settings until it stuck. Can you please mark this ticket as ... Sevinen Distorted Menu on Mobile   Updated 20 hours ago   9   Launchkit - WordPress Theme Most recent comment from Sevinen:Alright, thanks for your help and the info Tom, looking forward to the update.Best wishes, Sevinen Kevin Kendall How to disable the search component   Updated 20 hours ago   2   Launchkit - WordPress Theme Most recent comment from TommusRhodus:Hey there,Check your plugins, as you can see from our demo, that's not part of the theme: http://launchkit.tommusdemos.wpengine.com/home-multi-purpose/Cheers Neil Smooth scroll on anchor links   Updated 21 hours ago   6   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hey Neil :)If you have a custom JS plugin or a child theme you can just use this:jQuery(document).ready(function() { jQuery('.your-selector').smoothScroll({ offset: -55, speed: ... Erin Change colour of font on every page over parallax image background   Updated 21 hours ago   5   Finch – WordPress Theme Most recent comment from Erin:Perfect that resolved it, thanks!
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