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Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

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  Public Ticket Activity

Tânia Ramos Portfolio - "ALL" category   Updated 4 minutes ago   1   Frost - WordPress Theme Most recent comment from Tânia Ramos:Dear tommusrhodus support,I hereby ask for a solution in order to remove the "ALL" default category from the portfolio block available in Frost WP theme.We're not interested in displaying all ... Jesús Edit product page   Updated 11 minutes ago   1   Slowave - WordPress Theme Most recent comment from Jesús:Hello!How can I edit the product info page?Thank you. Adrian "Team" Tiles won't link to "single-portfolio-image.html"   Updated 32 minutes ago   2   Tides - HTML Template Most recent comment from TommusRhodus:Hi thereAs you saw in the demo, the Team area is not setup like the portfolio by design. However, as this is a HTML template your free to use the code provided as you see fit but if your not familar ... Amelie change language   Updated 39 minutes ago   2   Finch – WordPress Theme Most recent comment from TommusRhodus:Hi thereLike most themes, our theme can be translated via the PO file provided. For details on how to do this please see http://www.tommusrhodus.com/wp-basics-translating-your-wordpress-theme/I'm ... Mat google analytics   Updated 41 minutes ago   2   Kubb - WordPress Theme Most recent comment from TommusRhodus:Hi thereAs analytics data isnt part of the theme - A plugin such as https://wordpress.org/plugins/ws-google-webmaster-tools/ should be used for adding your analytics to your site. I'm closing this ... yasuhiro kosuge I can not see the post page of "Team Members" (404Error)   Updated 44 minutes ago   2   Tides - WordPress Theme Most recent comment from TommusRhodus:Hi thereWe cannot assist with plugin/theme customization in these tickets as such custom coding is now within the scope of theme support. However you should try to re-save your permalinks via ... Mat Post images on mobile   Updated 50 minutes ago   2   Kubb - WordPress Theme Most recent comment from TommusRhodus:Hi therePop this into the custom css area in the theme options and your all set :D@media all and (max-width: 768px) { .wp-caption img { max-width: 100%; height: auto; ... Cove Social Search Bar Removal and Increase Font Size of Footer   Updated 2 hours ago   2   Machine - WordPress Theme Most recent comment from TommusRhodus:Hi thereTo change the font size in your footer, use this in your custom css area and tweak as you wish (Appearance > Customize > Style Settings > Custom CSS).footer-5 span, .footer-5 .text-link { ... Ainul Widget   Updated 2 hours ago   2   Caesar - WordPress Theme Most recent comment from TommusRhodus:Hi thereYou can simply use this shortcodes provides with the theme in a text widget. To do this, head to Appearance > Widgets and use the following for social icons[caesar_social]and use this for ... Terry ERROR ON INSTALL   Updated 2 hours ago   2   UBER - WordPress Theme Most recent comment from TommusRhodus:Hi thereThis means you are trying to upload the wrong file :)You need to upload the theme zip, which is most likly within the zip your currently trying to upload. You can view the whole install ... Trevor mobile lightbox gallery   Updated 2 hours ago   4   Finch – WordPress Theme Most recent comment from TommusRhodus:Hi thereSure thing, you can make these images full width on mobile by adding this to your custom css area in the theme options@media all and (max-width: 479px) { .classic-masonry figure img, ... Michael Product Title / Backgrounds   Updated 2 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hi there 1 - You can change this heading for each shop item by using this in your custom css area (Appearance > Customize > Style Settings > Custom CSS) .single-product.woocommerce div.product ... Michael Manross Recent Blog Post Bullets or Spacing   Updated 2 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus:Hi thereSome basic CSS would do it. You can use this in your custom css area which will only affect this widget (Appearance > Customize > Style Settings > Custom CSS).widget_recent_entries ul { ... anamika pandit portfolio section video issue.   Updated 13 hours ago   4   Lydia - Wordpress Theme Most recent comment from anamika pandit:yup you are right, sorry i didn't provide you my website link.anyway, thanks, my quires has been solved. thanks. Tunch Split Portfolio   Updated 14 hours ago   4   REFLEX - WordPress Theme Most recent comment from TommusRhodus:Yes, but the portfolio block in your homepage layout, how many posts is it set to show?
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