Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Step 1 - Read The Documentation

Most questions are covered in our extensive documentation so before doing anything, ensure you have read all the information we provide.

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Step 2 - Browse Our Videos

We have over 100 videos covering every aspect of our Premium Themes, if you cant find what your looking for in the docs, then be sure to check them out.

Read Article

Step 3 - Leave a Ticket

If you cant find an answer in either the documentaion or videos, then your welcome to leave us a ticket. Be sure to be as clear and consice as you can.

Read Article

  Public Ticket Activity

Chris Classnames for sections?   Updated 10 minutes ago   4   Pivot - WordPress Theme Most recent comment from TommusRhodus: Hi there Im afraid Ebor Page builder simply doesnt offer this, and the creation of such a feature would require quite a bit of customization to the builder itself. The only workaround here ... Brent Couple Questions   Updated 3 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hi there 1 - H1s are using in hero area/titles etc, however if you wish to change this you should have no adverse effects. 2 - The menu is there, but the large wide logo is pushing it off the ... Shelley Change words that appear over slider   Updated 3 hours ago   2   Frost - WordPress Theme Most recent comment from TommusRhodus: Hi there As this is a revlution slider slide, you can edit this (and any other sliders) by heading to the Revolution Slider area in your WP admin Then hit the Edit Slides button for the slider ... Krisna Remove and add   Updated 3 hours ago   2   MY FOLIO - WordPress Theme Most recent comment from TommusRhodus: Hi there 1 - Add this to your custom css area in the theme options (Appearance > Customize) .portfolio-link-wrap a span:empty { display: none; } 2 - More CSS .col2-3.services p > a { ... Sarah Button not displaying on Mobile   Updated 3 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hi there This is by design, just like the demo http://foundry.tommusdemos.wpengine.com/ This is because mobiles of course have small screens, so space is at a premium.  If you wish to force ... Chris Switching URL - Logo linking issues   Updated 3 hours ago   2   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Hi there It should only take 2 seconds to re assign the logo via the theme options, however in all honestly in all the 1000s of questions iv answered, this has never been asked before so im ... Kelsey Marsh Page Section Titles   Updated 3 hours ago   2   Tides - WordPress Theme Most recent comment from TommusRhodus: Hi there Sure, here you go .aq-template-wrapper section.small-padding { text-align: center; } .aq-template-wrapper section.small-padding h3.floatleft { loat: none; } I'm closing this ... Nicholas Frese Sticky Plugin Suggestion   Updated 3 hours ago   2   Morello - WordPress Theme Most recent comment from TommusRhodus: Hi there Im not aware of a plugin so you will need to do a little research, however its weird the plugin you have been using has stopped working so if it did the job you wanted id suggest ... Travis Blog   Updated 3 hours ago   2   Meetup - WordPress Theme Most recent comment from TommusRhodus: Hi there Your posts page is set via Settings > Reading in your WP admin - you can either create a new page and set it as your posts page, or select an existing page if you wish. I hope this ... Sonia Woocommerce Templates Out of Date   Updated 12 hours ago   3   Foundry - WordPress Theme Most recent comment from Sonia: Thanks so much for a speedy reply! very much appreciated....:) Cheers, Sonia Brent Modals & Flexibility   Updated 18 hours ago   7   Foundry - WordPress Theme Most recent comment from Brent: This is definitely me just being a dolt and misunderstanding syntax.  The Footer Modal is the container in this circumstance which is housing the button. You've already answered my question, I ... Travis Mobile Phone View   Updated 19 hours ago   6   Meetup - WordPress Theme Most recent comment from TommusRhodus: Hi there You reach the boxes the same way added them, just hit the edit page button when browsing a page  Then hit backend editor and hit the edit icon for you text block (or blocks, if you ... Christopher Hurrell text background   Updated 23 hours ago   5   Marble - WordPress Theme Most recent comment from Christopher Hurrell: great, thanks Chris teevhang how to remove [contact-form-7 404 "Not Found"] on the banner part   Updated 1 day ago   3   Launchkit - WordPress Theme Most recent comment from teevhang: thanks it works. Arash Full screen menu bar   Updated 1 day ago   3   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Hi there Sure, pop this into custom css area and your all set .vc_custom_1469235952012 { min-height: 100vh; } Thanks, Danny
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