Okay

Please Read - Instagram API Change

All affected themes, please ensure your theme is up to date and read this: https://tommusrhodus.ticksy.com/article/7566

WordPress 4.5 / Visual Composer Update

If you are experiencing issues using Visual Composer since updating your WP to version 4.5+ please see this article for help: https://tommusrhodus.ticksy.com/article/7586

Welcome to TommusRhodus Themes Support Tickets!


These tickets are strictly not for theme customisation or 3rd party plugin questions. Theme Customisation means modifying the appearance or functionality of the theme beyond what the theme options provide or the demo shows. Any ticket relating to customisation will be politely forwarded to - http://www.tommusrhodus.com/contact/ - and then your ticket will be closed.

If your ticket relates to a 3rd party plugin that the theme didn't explicitly recommend to install you will be sent to the same link.


Before posting a ticket, please read and follow through the following article: http://www.tommusrhodus.com/things-check-leaving-sup...

If your ticket is about a bug or quirk, be sure to read through the following article also, as this may be covered: http://www.tommusrhodus.com/wordpress-known-quirks/

Please Note: If you do not follow through the steps in the article, we will simply ask you to do so and you will be delayed, most tickets are easily solved by the steps in the above article, so save some time and work with it!


We run support throughout the day Monday - Friday from the GMT timezone, please expect to receive a response within 12 - 48 hours during these days, tickets are not responded to on weekends or national holidays.

  Featured Articles

Step 1 - Read The Documentation

Most questions are covered in our extensive documentation so before doing anything, ensure you have read all the information we provide.

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Step 2 - Browse Our Videos

We have over 100 videos covering every aspect of our Premium Themes, if you cant find what your looking for in the docs, then be sure to check them out.

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Step 3 - Leave a Ticket

If you cant find an answer in either the documentaion or videos, then your welcome to leave us a ticket. Be sure to be as clear and consice as you can.

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  Public Ticket Activity

Mark Glover GIF File Now Missing On Mobile Responsive!   Updated 1 hour ago   5   Tides - WordPress Theme Most recent comment from Mark Glover: Danny Hi...and thx! for the quick response. Didn't think I'd hear from your end until Mon. coming. I/We did manage to fix the GIF mobile responsive error...w/ your help of course. Cheers! ... Griselle change colour of the menu bar   Updated 2 hours ago   1   Finch – WordPress Theme Most recent comment from Griselle: Hi,  At the minute the menu bar is grey. I can change the font colour and the background colour of submenus but not the bar. Could you please guide me on this? Regards, Griselle Verónica I have a problem with the links and the server   Updated 4 hours ago   4   Kwoon - WordPress Theme Most recent comment from TommusRhodus: Ok thats great, provide some logins and ill take a look :) This ticket is now private Thanks, Danny Dave features box   Updated 5 hours ago   5   Pivot - WordPress Theme Most recent comment from Dave: yes, thank you for the explanation.   Kirk Navigation Bar Needs Removal   Updated 5 hours ago   2   Pivot - WordPress Theme Most recent comment from TommusRhodus: Hi there The customisation requires you to add this code to this theme file /style/css/login.css :) .top-bar { display: none; } Once done, the menu etc will be hidden :) For further ... Christopher Hurrell Latest Posts Carousel   Updated 5 hours ago   2   Marble - WordPress Theme Most recent comment from TommusRhodus: Hi there This customization would require modification of the file loop/loop-related.php Within this file you will see this code christina child theme issue   Updated 7 hours ago   2   Partner - WordPress Theme Most recent comment from TommusRhodus: Hi there There is no need to copy the whole file contents, you can just create your own in your child themes functions.php For example, adding this to your functions file if(!( ... Leanne Header Padding   Updated 7 hours ago   2   Somnus - WordPress Theme Most recent comment from TommusRhodus: Hi there I can certainly help with a little CSS - are you able to provide a link so I can view what your showing me in the images? It would really help :) Thanks, Danny Aditya How do you change the styling of buttons?   Updated 7 hours ago   2   Launchkit - WordPress Theme Most recent comment from TommusRhodus: Hi there You can locate the styling of any element by using your browsers developer tools, iv actually written an article and video on this very subject ... Boris A few quick ones   Updated 8 hours ago   8   Zonya - WordPress Theme Most recent comment from TommusRhodus: Hi there We have a few blog themes, our latest also offers a fullwidth post layout :) http://fulford-adventure.tommusdemos.wpengine.com/a-fullwidth-post/ Cheers, Danny Shelley Change text that pulls through into social media poast   Updated 10 hours ago   3   Frost - WordPress Theme Most recent comment from TommusRhodus: Hi there As WP offers no controls for such things, the only thing I can suggest here is to use one of the many plugins around which try and fill this void. This one is quite popular for this ... Kai Change Font Size   Updated 10 hours ago   6   Peekskill - WordPress Theme Most recent comment from TommusRhodus: Hi there Im afraid not, WP simply doesnt offer a function for this - and to add it would require quite a bit of theme customisation.  For further help with theme customisation, you can ... Sam Button within Tab   Updated 10 hours ago   4   Partner - WordPress Theme Most recent comment from TommusRhodus: Superb :) I'm closing this ticket now as the main question has been answered, if you need any more help feel free to re-open this ticket at any time. Cheers, Danny Fernando Plugin Contact Form   Updated 10 hours ago   2   Lydia - Wordpress Theme Most recent comment from TommusRhodus: Hi there Im not totally sure I understand what your asking here, however if you need to change the email address where messages are sent, you can do this via the Contact Forms settings For ... Lexi mobile problem   Updated 10 hours ago   2   Foundry - WordPress Theme Most recent comment from TommusRhodus: Hi there The only issue im seeing is being caused by full height rows - this can easily be rectified by adding this to your custom css area @media all and (max-width: 768px) { .fullscreen ...
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