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  Public Ticket #2677545
Background image overlapping issue in SAFARI
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  • Ak started the conversation

    hi, I hope you guys are doing good!
    I really need your help with the following issue:

    I have just cross-checked your page within Safari just to make sure that this isn't the problem with my WP installed theme instance - rather it is appearing here too. Please have a look at:
    http://preview.themeforest.net/item/jumpstart-app-and-software-wordpress-theme/full_screen_preview/24646917?_ga=2.258502154.1861189721.1612183459-1055673895.1612183459

    as you scroll down the page you can see the background image appears behind the next sections... I have even tried giving the next sections white background plus the z-index positioning as the top-header = 0 and next section = 1; but still, it doesn't solve the issue... 

    Will you guys please have a look at it and resolve this issue as almost more than half of my current website project has visitors who access it via Safari browser. It will be a great help - I love your theme even made 2 more purchased for other clients and will be happy to do that in the future too...

    thank you and looking forward to hearing from you guys!

  •  3,018
    TommusRhodus replied

    Good afternoon,

    Your link just takes me to the demo homepage, could you provide the correct link from http://jumpstart.tommusdemos.wpengine.com

    Can I just check that this is Desktop Safari on Mac? What version number?


    Cheers - Tom

  •  3,018
    TommusRhodus replied

    Add this to "appearance => customisse => additional css:

    .elementor-widget-tommusrhodus-hero-header-block { overflow: hidden }
    

    Cheers - Tom

  • Ak replied

    you guys are amazing! thank you for that one but the same thing is happening with another bg image section here:
    “They changed the game”
    http://jumpstart.tommusdemos.wpengine.com/demos/landing-5/

    do I have to add the same CSS for it too just need your confirmation and help here again... 

    2ndly I have noticed if you scroll the top section up-down sometimes then the 'Header location' seems to dislocate : ( same using iMac Safari browser - this happens as you scroll upwards fast or perform scrolling action multiple times )

    http://jumpstart.tommusdemos.wpengine.com/demos/landing-2/

  •  3,018
    TommusRhodus replied

    Good afternoon,

    I'm working on a theme update to address these, turns out a CSS fix is not enough, it should be availble later today.


    Cheers - Tom

  • Ak replied

    Awesome :) you're the best!!!

  •   Ak replied privately